How to present Customer Service on a resume

Posted by Hastings Resume on 5 Jun 2025

When trying to get a customer service position, you must be sure to highlight your relevant qualifications and experience on your resume. A well-written resume can make the difference in getting the job you want. At Hastings Resume, we specialize in resume writing to ensure that you stand out the rest of the applicants. In this post, we’ll go over tips on how to write about the level of customer service in your resume.

  1. Use action verbsin you are describing your customer experience, use action verbs such as "assisted," "resolved," or "responded." These verbs demonstrate that you’ve been actively engaged in your customer service activities and achieved the desired results.
  2. Incorporate specific job duties and responsibilities: Be specific when describing your service experience. Instead of declaring that you "worked in customer service,"" write "managed a team of customer service reps and handled complaints from customers."
  3. Use metrics: Provide relevant metrics like customer satisfaction rates to demonstrate your impact. For example, "increased customer satisfaction by 15% with effective strategies for solving problems."
  4. Customize your resume: tailor your resume to fit the customer service position you’re applying for. Highlight the experience and skills which are most relevant for the job.
  5. Ask for professional help and proofread Before you submit your resume, proofread it. sending it out to ensure there are no errors. If you require assistance seek professional assistance by contacting Hastings Resume.

With these suggestions that you will be able to craft an effective customer service resume that effectively highlights your relevant work experience and expertise. Make sure to modify your resume to fit the specific position you’re applying to and to proofread it before submitting it. Hastings Resume can also assist you in creating an effective resume that highlights your strengths and experience.

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How do you describe customer service on a Resume

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