How to write a customer Service Resume
An effective customer-service Resume or CV (Curriculum Vitae) will require you to highlight your relevant qualifications and experience. A well-written resume or CV and a well-written cover letter, along with an impressive LinkedIn profile, could make a the difference in obtaining the job you want. At Hastings Resume, we specialize in providing CV and resume writing services as well as cover letter writing and LinkedIn profile optimization to make your profile stand out your other applicants. In this article, we’ll explain how to present customer service in a resume or CV. We will also show customer service skills on a resume or CV and offer suggestions regarding how to present your customer service expertise.
How to describe the quality of service you provide on a resume or CV?
When describing your customer-service experience, emphasize specific work duties and responsibilities. Make use of action verbs, like "assisted," "resolved," or "responded," to describe your work. Additionally, include any relevant metrics, such a customer satisfaction ratings, to demonstrate the impact you have made.
How to show customer service capabilities on a resume:
As well as describing your experience, it’s also important to emphasize specific skills which are pertinent to customer service, including communicating and problem-solving skills. Include any relevant training or certifications like a customer service course or certification for a particular customer service software.
What should I write about when it comes to customer skills in service?
When you write about your customer service abilities, concentrate on the most important and pertinent skills to the position you’re applying to. For example, if your job demands a lot telephone communication, emphasize your previous experience and abilities in customer service via phone.
What do I do to write about my experience with customer service:
If you are writing about your customers service experience, make sure you use specific examples and measure your successes. For instance, instead telling the reader that you "Helped customers with questions," say "Assisted an average of 50 clients per day with their inquiries, resulting in a 95% percent satisfaction."
By following these tips, you can create a customer service resume or your CV and cover letters and LinkedIn profile that highlights your relevant experience and skills which make you a desirable candidate for customer service positions. Remember that you proofread and edit your resume, letters of cover prior to the submission and also think about soliciting help from an expert at Hastings Resume if you need assistance.
